Matley, in relation to the products purchased by the customer, ensures the legal guarantee of compliance with the terms and conditions laid down in Articles. 128 et seq. D. Decree No. 206/2005.
In particular, in case of lack of conformity, the customer will have the right to obtain a replacement product in accordance, or the return of the price. Upon the receipt of the complaint, if the customer requests the replacement of a non-conforming product Matley will check the availability of the replacement product (compliant with order specifications) and, in the case of non-availability will credit the customer with the full amount in addition to Shipping costs.
The rights arising from the legal guarantee of conformity may be exercised on the condition that the products have been used correctly, with due diligence and in accordance with the intended use and as provided in the enclosed directions.
The legal guarantee of conformity shall apply only to defects resulting from normal use of the product.
The shipping costs due to the exercise of the guarantee shall be borne by Matley.